Refund policy
Return & Refund Policy
At EverLean Wellness, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.
Returns
We accept return requests within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused and in its original packaging.
- The item must be in the same condition you received it.
- Proof of purchase or your order number is required.
Non-Returnable Items
For health, safety, and hygiene reasons, we cannot accept returns on:
- Opened or used supplements or wellness products.
- Personalized or custom items.
- Gift cards.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue, and we’ll work quickly to provide a replacement or refund.
Refunds
Once your request is reviewed and approved, your refund will be processed to your original payment method. Please allow 5–10 business days for your financial institution to post the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact Us
If you have any questions or need assistance with a return, please contact us at:
Email: support@everleanwellness.us
We’re committed to making your shopping experience with EverLean Wellness a positive one. Thank you for choosing us!